Posts with tag: tenants

Gumtree – Friend or Foe?

Published On: November 3, 2016 at 12:01 pm

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James Davis – Portfolio landlord & property expert

After being a landlord for 22 years and becoming increasingly frustrated with the lack of quality tenant find services for landlords, James started Upad. Upad has mastered the intricacies of online to provide landlords a service they can rely on. In this article, James outlines the pros and cons of using Gumtree to find tenants.

Is it time to stop advertising on Gumtree?

Gumtree - Friend or Foe?

Gumtree – Friend or Foe?

Gumtree, with its village noticeboard approach to classified adverts, has long been the alternative choice for rental property seekers.

The benefits are simple: Landlords reduce costs, as they can advertise their properties without paying for magazine space or property agents. Tenants save time and money, with the ability to flick from home to home, striking deals and dodging agency fees.

Right now, Gumtree is still highly popular. But is it about to be left behind as spam, adverts and unreliable tenant leads flood its user base? In today’s digitally-focused market, should landlords forget about Gumtree?

Around the houses

Where rivals Rightmove and Zoopla have refined their user experience and functionality, Gumtree remains an unspecialised, classifieds website with a rental section, alongside used cars and musical equipment listings. This gives the specialist sites the upper hand, since their search functionality is specifically geared towards happy house hunting. Let’s look at the location criterion as an example of how specialist sites are better for users:

On Zoopla, you can draw lines on a map to define your search area, save the map and come back to it later. On Gumtree, the most refined you can get is village level, such as Hertford. There is no advanced search function to combine areas either. This is clunky and time-consuming for users who are increasingly trying to cram flat hunting into dead time, like during commutes.

Weak stock, fewer options

Gumtree’s problems mean the site only attracts a small fraction of the housing stock on the market at any one time. This might seem attractive to a landlord; a good property on Gumtree will have less competition than some of the bigger property portals.

Having fewer properties, however, means fewer tenants will bother visiting the site – supply could eventually outstrip demand. Furthermore, due to a laxer approach to posts and how they are moderated, Gumtree has become inundated with spammy and out-of-date ads.

The low quality of Gumtree’s site in turn attracts low quality users. Research by Upad found that the quality of enquiries from Gumtree users was lower than enquiries made via the leading online property portals. It took four Gumtree enquires to every Rightmove lead to successfully let a property.

To discover the most effective way to find tenants in a digital age, check out Upad, the UK’s largest online letting agent.

Property supply falls in the UK during October

Published On: November 3, 2016 at 11:19 am

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New research has revealed that four out of five UK towns and cities saw a fall in property supply during October.

Data from the report by HouseSimple.com also shows that the number of new listings were down by 6.9%.

Falls

During September, supply levels increased after the summer’s traditional lull. In October however, new listings slipped in a huge 81% of towns and cities.

The greatest falls were recorded in Swansea and Stirling, where property listings fell by 52% and 37.7% respectively on the previous month.

In order to complete the Index, HouseSimple looked at data from more than 500,000 listed properties to track the number of new properties coming to market in over 100 towns and cities. In addition, the survey looked at all London boroughs.

The table below indicates where the sharpest falls in new listings in UK towns and cities were recorded during October:

Town/City Region % fall in new listings in October vs. September
Swansea Wales -52%
Stirling Scotland -37.7%
Stevenage South East -36.4%
Winchester South -35.7%
Carlisle North West -34.7%
Hereford West Midlands -33.3%
Torquay South West -31.8%
Solihull West Midlands -31.3%
Chelmsford East -30%
Perth Scotland -30%

[1]

Property supply falls in the UK during October

Property supply falls in the UK during October

Activity

Alex Gosling, CEO of online estate agents HouseSimple.com, notes: ‘At this time of year we’d expect to see committed sellers rushing to put their properties on the market before the traditionally quieter period kicks in as we get closer to Christmas. The weather has also been unseasonably mild recently, and that should be encouraging sellers to list their houses as it presents an opportunity to show off their property in the best possible light.’[1]

‘Instead, we have seen new listings stall in October, with supply down in four out of five UK towns and cities. This might simply be a correction after September saw a surge in new properties coming onto the market and the overall drop in property supply is still less than 2% in October compared to September,’ he continued.[1]

Looking forwards, Gosling observed: ‘We may need to wait until the New Year now to see market activity pick up. But there will always be people that have to sell their properties in November and December, and that could mean opportunities to negotiate a good deal for buyers who have their finance in place and are ready to proceed.’[1]

[1] http://www.propertyreporter.co.uk/property/property-supply-down-across-uk-in-october.html

 

TPO offers new guidance for agents entering properties

Published On: November 3, 2016 at 10:21 am

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The Property Ombudsman has moved to provide new guidance concerning gaining tenants’ consent before accessing a property.

This alteration comes as a direct result of queries from agents regarding changes made to paragraph 8f of TPO Lettings Code of Practice, which came into force on the 1st October.

Misinterpretation

A number of agents interpreted the paragraph as suggesting that the explicit consent of a tenant must be gained before gaining entry. However, The Property Ombudsman has said this is incorrect.

The paragraph has subsequently been amended, so it now reads:

‘Access to a property may be required by you, or an authorised third party on behalf of the landlord (e.g. a surveyor, builder, tradesman etc) for the purpose of viewing the condition, state of repair and/or to fulfil related statutory obligations and/or to carry out repairs. Ifyou hold the key but are not able to accompany that person, the tenant must be given the appropriate minimum notice of 24 hours or that prescribed by law, of the appointment (unless agreed otherwise with the tenant beforehand), except in cases of genuine emergency. Notwithstanding providing the tenant with reasonable notice to access a property, express consent from the tenant to do so should be obtained.’[1]

In practice then, an agent must give written confirmation of their request to access the property to the tenant.

TPO offers new guidance for agents entering properties

TPO offers new guidance for agents entering properties

Acceptable

Within this request, the tenant must be asked for their confirmation of their consent. This request must also be issued in good time, in order to allow the tenant reasonable time to respond. An absolute minimum timeframe is 24 hours.

The alteration was made to the TPO Lettings Code after a number of cases where agents had only given 24 hours notice, sometimes not through the correct channels. For example, many sent the request through text message before entering, often surprising the tenant.

The TPO said: ‘Whilst legal, this was clearly not good practice and not the manner in which we would expect agents, who had voluntarily chosen to follow the TPO Code, to behave.’[2]

[1] https://www.lettingagenttoday.co.uk/breaking-news/2016/11/new-tpo-guidance-for-letting-agents-on-entering-properties

 

Student Tenants Unimpressed with the Standard of Accommodation on Offer

Published On: November 2, 2016 at 11:57 am

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Student tenants are unimpressed with the standard of accommodation being offered to them, according to a panel of judges at Property Week’s new Student Accommodation Awards.

The magazine has scrapped a category in its inaugural awards show for providers of student accommodation, after the judges – students – refused to offer the gong to any of the entrants.

The student tenants criticised institutional providers of student accommodation, such as private halls of residence, for charging too much, providing the wrong sort of accommodation, and putting their shareholders first.

They said they did not want to award a single one of the entrants.

The Student Accommodation Awards, organised by Property Week magazine and aimed at institutional providers rather than traditional student landlords, had a Student Experience category.

This category has now been scrapped, just weeks before the awards ceremony in central London, where other gongs will be handed out, despite the clear dissatisfaction from student tenants.

The event will also raise the question of build-to-rent investment in the private rental sector, which is being heavily backed by the Government.

The student judges wrote to the organiser of the event, which will be held early next month:

Dear Property Week,

We appreciate the opportunity given to us, as students, to judge the Student Experience category for the upcoming Student Accommodation Awards.

However, we regret to inform you that the panel could not come to a decision to award any of the entrants. 

Unfortunately, none of the entrants could demonstrate that they are meeting the urgent need of students to live in accommodation that will not force them into poverty.

Most entrants price their cheapest rooms above the national average of £146 per week, and certainly above a level which student maintenance loans will reasonably cover. Many charge rents of more than £300 per week.

Student Tenants Unimpressed with the Standard of Accommodation on Offer

Student Tenants Unimpressed with the Standard of Accommodation on Offer

One entrant is reported for having put disabled students at great risk of danger. Another charges hundreds of pounds to act as guarantor, profiting from the discrimination of migrants and the inability of poor estranged students to provide a guarantor. 

Another, in their application, puts shareholder satisfaction before student satisfaction and boasts of ‘£20m revenues’.

Students are not seeking luxury getaways or cinemas in our living rooms. We are not satisfied knowing our student debt is lining the pockets of millionaire shareholders. 

High rents are driving the social cleansing of education. Working class students are being priced out; unable to access higher education altogether, or forced to work long hours, disadvantaging the poorest.

We urge all providers to invest in affordable accommodation so that the future of higher education is open to all, regardless of parental income.

We urge all universities to cease the privatisation of accommodation, and to provide a guarantor service.

We urge the sector to lower profits, reduce rents and support the call for greater financial support for students in the form of universal living grants.

Unless all students have access to safe, affordable accommodation at every institution and the means to pay for it, there is no cause for celebration, nor the ability for us to award a for-profit sector failing so many of our peers.

Yours sincerely,

Student Accommodation Awards student judges 2016

A spokesperson for the Student Accommodation Awards responds to the letter: “The Student Experience award is aimed at recognising student accommodation schemes that have tangibly enhanced student life.

“We completely respect the decision of the judging panel not to make an award in this category. Developers and operators of student accommodation strive to produce the very best environment for students, but our student judges have sent a clear message that the industry needs to do better.

“In light of this, we have taken the decision to remove this category for this, our inaugural event, and review it for 2017.

“This is the first year of the Student Accommodation Awards, so the limited number of categories does not fully reflect the range of student accommodation provided by the industry.

“Next year, we will expand the awards categories and include a category for the best affordable student accommodation.

“We will continue to encourage the industry to raise its game and put the student experience at the centre of everything it does.”

One traditional landlord, Dr. Rosalind Beck, believes the student tenants have made an important point.

She explains: “As a licensed landlord with student housing in Cardiff, my rents average around £265 a month excluding bills, and around £330 a month including bills in traditional houseshares, some of which have lovely original features and are often spacious and characterful.

“I am flabbergasted at how these institutions now think they can charge these huge rents for their allegedly luxurious provision. As the students say, they can’t afford this luxury. They would prefer cheap and cheerful, and to not be saddled with enormous debts.”

She continues: “This is a truly awful development (misrepresented as an improvement) and will have extreme repercussions for the young people of this country.

“The problem is that the institutions may gain a monopoly, as many portfolio landlords, who provide the far more affordable traditional lets, will be driven out of business because of having to pay huge amounts of tax on their main cost, while the institutions continue to deduct finance costs as an allowable expense (which is normal business practice).

“To make matters worse, the students might not have taken into account the fact that there is also likely to be a knock-on effect, whereby the institutions also gain dominance in the young, professional let market, so they will have to shell out huge amounts of their salaries for years to come, thwarting any ambition to save a deposit to buy their own home and condemning them to all of the worry experienced by people facing a life in debt.”

She adds: “George Osborne stated that this fiscal attack on landlords would help first time buyers. We can all see how that was a lie.

“This Government-sponsored programme of handing institutions a monopoly in the market must be halted immediately.”

Do you rent to student tenants? If so, do you agree with their claims?

Best Way to Prepare Your Property as a Landlord to Rent to Students

Published On: November 1, 2016 at 11:38 am

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Renting property to students is a path trodden by many landlords for several reasons. Firstly, students tend to rent for the entire duration of their programme. This translates to constantly occupied property and consistent income for landlords. Secondly, there is a lower risk of rent default amongst students, as the norm is to include rent in calculated academic expenses for the year.

However, as much as renting your property to students might be profitable, only properties adequately prepared to cater to the student audience will be inhabited.

It doesn’t matter whether you are planning to rent your property to students for the first time, or you’ve had student tenants for decades and your property needs to be renovated, here are the best ways to prepare your property:

  1. Provide white goods

You student tenants will prefer properties with items such as washing and drying machines, refrigerators, vacuum cleaners and others. Providing them with such items increases comfort and makes cleaning easy. In addition, this helps the students save the money they would have spent on cleaning and maintenance bill at the end of the year. Most students will ignore your property if they have to use a laundrette or go through the inconvenience of doing laundry at a friend’s house.

  1. Embrace quality furnishings
Best Way to Prepare Your Property as a Landlord to Rent to Students

Best Way to Prepare Your Property as a Landlord to Rent to Students

For the modern day student, shabby and chic no longer work. Your property will command more attention if it has higher quality finish. You should focus on providing simple, easy to clean and modern furnishing.

Look beyond installing the typical furniture (think bed, wardrobe and desks) and consider adding utensils and gadgets. Extras like flatscreen TVs are not out of place. They are now common in modern student accommodation, especially where rent is marketed as all-inclusive. These little extras will not eat deep into your income and can impact positively on the attractiveness of your property on property advert sites like The House Shop. You can also comfortably charge a little bit more on a monthly basis.

  1. Consider providing free wifi

You can stay on top of your competitors by offering free wifi for your student tenants. Fast and cheap broadband is a big draw for tenants. The internet is more important than ever for modern day students. Saving them the hassle of finding their own internet service will surely impress most of them.

  1. Stick to dark colours

It’s a good idea to choose darker paint colours for students, even though it is common knowledge that using neutral colours may appeal to the average tenant. You can avoid wear and tear while keeping your property looking clean and smart by using dark colours such as dark brown and grey.

  1. Keep privacy in mind with layouts

In many student properties, the physical layout is very important. Even when students live in large groups, they do not want any compromise on privacy. This is why properties with separate suites and multiple bathrooms are more appealing. However, this shouldn’t rule out a well-furnished communal room for housemates to converge in. The room can be a recreation room or a standard large sized living room.

  1. Incorporate electric instead of gas

As mentioned above, student life is a new experience for most of your target audience. Incorporating electric instead of gas into your property will reduce accidents that may occur with people cooking for the first time for example. Regardless of what the insurance policy looks like, you don’t want to hear about a fire incident at your property at any point.

  1. Make the flooring easy to maintain

Wooden floors are regarded as the best option for the average tenants, but for students, it is not a practical option. Cheap and easy-maintain options such as linoleum will help you avoid expensive maintenance while reducing your initial spending. Do you have wooden flooring in the living areas already? Consider using lino in the bathroom and kitchen. These are two points that see the highest degrees of wear and tear, as they require regular cleaning.

Follow the above guidelines to help you prepare for your student tenants, keep you property fully rented at all times and keep maintenance costs at affordable levels.

17m Adults Have Paranormal Experiences in Their Homes

Published On: October 31, 2016 at 9:46 am

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Somewhat worrying, but timely, research from Ocean Finance has found that around 17m adults in the UK have had paranormal experiences in their homes.

17m Adults Have Paranormal Experiences in Their Homes

17m Adults Have Paranormal Experiences in Their Homes

These experiences include seeing ghost-like figures (9%), seeing orbs (6%), unexplained movement of objects (7%), and inexplicable noises (13%).

The study found that women are more likely than men to say that they have had a paranormal experience, with 30% of women having a strange encounter to 25% of men.

Ocean Finance also revealed that these unusual experiences do not just occur in our own homes, but many people have had a strange feeling when viewing a property to rent or buy.

The most common strange experiences that have occurred when viewing a property include feeling cold, eerie and dark. Almost one in five adults say that they decided not to buy or rent a property due to a negative feeling.

More positively, tenants and buyers also report that some properties have an unexplained positive vibe, making the home seem cosy, warm and inviting. For landlords looking to let a property, you’ll be pleased to know that a quarter of all adults decide to rent or buy a home because of a positive feeling.

Ian Williams, of Ocean Finance, comments on the findings: “During this spooky season, it’s interesting to find out that many people take into account their emotional response to a property when deciding whether it’s going to be their new home.

“Perhaps it is reassuring that the vast majority of us don’t think that our homes are haunted. But it’s still surprising that quite so many people do believe they share their home with something else. Those with a rational approach might point towards noisy plumbing or creaky floorboards as more likely explanations. Either way, luckily mortgage lenders don’t yet require people to disclose non-living residents!”

Have you or your tenants ever experienced something strange in your rental property? Don’t put off future renters with your ghost stories… even if it is Halloween!